I've officially moved over my photo archive to SmugMug. So long Kodak Gallery. I had tried to stay with Kodak for so long, probably out of some last bit of loyalty to the company I once worked for. But I just couldn't do it anymore. Maybe it was the lack of Mac support. Maybe it was the lack of new and cool features. Or maybe it was just the poor customer service that failed to address my RSS problem.
Regardless, I'm now sharing my photos on SmugMug and I've been happy so far. Their customer service has been outstanding, to the point where I've gotten responses to questions within five minutes of sending the email. I couldn't get that kind of help from Kodak even after mentioning that I still technically work in a Kodak-owned building! And the features on SmugMug seem a lot cooler. I wish they'd fix the memory leak in the uploader, but hey, at least they acknowledge the problem and reiterate that they are Mac users too. So I'm happy. I haven't printed anything yet, but I did print my panorama of McWay Falls directly from EZ Prints (which SmugMug uses as their print service) before so I'm not expecting problems there. Actually, that print was a little dark, but I think that was my problem so I'll let it slide for now.
If you want to check out the new site (which looks like the rest of my site, again, something I couldn't accomplish with Kodak), head on over to photos.channelaaron.com. As of this posting, the Kodak Gallery page has been disabled, so you'll need to use the SmugMug galleries from here on out.